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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Environmental Health Complaints

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  •  If you have signs of bed bugs in your home, it is time to start an integrated pest management (IPM) approach. More than one method will need to be employed to control the bugs. Some different strategies include:

    • mattress covers or encasements, heat (drying items in a hot dryer for at least 20 minutes)
    • pesticides
    • traps:
    • and vacuuming (this does not kill the bed bugs and the vacuum bag must be disposed of immediately). 

    A thorough inspection of the premises is important in the aide of controlling bed bugs. Learn more about bed bugs here.

    Environmental Health Complaints
  • After coming inside after spending time outdoors, make sure you check yourself for ticks. If you do find a tick, keep an eye on the bite area. If you experience a rash that looks like a bull's-eye, or a rash anywhere on the body or an unexplained illness accompanied by fever following a tick bite, you should consult your physician and explain that you were bitten by a tick. You can also bring the tick into your local health department for identification.

    Environmental Health Complaints
  • Wear protective clothing such as long pants and shirts that are light colored. 

    Wear repellent. Repellent containing 10-30% DEET is recommended. Avoid applying repellent to sensitive areas such as the face. 

    Avoid being outdoors from dusk to dawn. 

    Keep a well-maintained yard and dump standing water.

    Environmental Health Complaints
  • If you find that a bird has died under odd circumstances, please contact Tazewell County Animal Control at 309-925-3370. Because of the spread of H5N1 bird flu, TCHD will not be collecting dead birds for West Nile Virus testing in 2025.

    Environmental Health Complaints
  • If you are outside of city limits or your city does not have a complaint/inspection department and you have a complaint to file, you can call Environmental Health at 309-929-0272 or you can make a complaint online.   If you are in city limits, contact your city complaints department.

    Environmental Health Complaints
  • If the overgrown vegetation is ornamental bushes, vines, etc., it is exempt from the nuisance ordinance and it cannot be enforced. If the vegetation is grass or weeds that exceed 10 inches on a parcel of less than an acre, call Environmental Health at (309) 929-0272 and file a complaint. Remember, we cannot enforce how something looks. If it is within city limits, contact your local city inspections or code enforcement department.

    Environmental Health Complaints
  • No! The only thing that can be burned is landscape waste that was generated on your property. If you are within a city limits, check for landscape waste burn days.

    Environmental Health Complaints
  • If you are outside of city limits or your city does not have a complaint/inspection department and you have a complaint to file, you can call Environmental Health at 309-929-0272 or you can make a complaint online.  Please be prepared to give the nature of the complaint and the address/location of the complaint, as well as your name and contact information.   If you are in city limits, please contact your Code Enforcement Office regarding your complaint. Below is the contact information for the different communities within the county.

    City of Pekin Inspections 477-2315

    City of Creve Coeur 699-6714

    City of Morton 266-5361

    City of Washington 444-1122

    City of East Peoria 698-4717

    Environmental Health Complaints
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Contact Us

  1. TCHD - Tremont (Main Building)
    21306 IL Route 9
    Tremont, IL 61568-9252

    TCHD - Pekin (WIC & Clinic)
    1800 Broadway St.
    Pekin, IL 61554-3822

    Phone: 309-925-5511
    Fax: 309-925-4381
    Email

Hours

  1. Hours: Monday - Friday, 8 a.m. - 4:30 p.m.

    FOR BEFORE OR AFTER HOUR EMERGENCIES
    If you are a medical provider, school or business with an emergent communicable disease situation: 309-303-1375
    In case of fire in a food establishment or a possible food borne illness: 309-303-1381
    In case of a medical or safety-related emergency, please dial 911.

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